Terms & Conditions
Last Updated: January 2026
1. Acceptance of Terms
By accessing or using Branchapi.com (“Services”), you agree to be bound by these Terms & Conditions.
If you do not agree, you must not use the Services.
2. Use of Services
You agree to:
· Use the Services only for lawful, business-related purposes
· Comply with all applicable laws and Meta (WhatsApp) policies
· Not misuse, interfere with, or attempt unauthorized access to the Services
Branchapi.com reserves the right to suspend or terminate access if violations are detected.
3. WhatsApp Business API Compliance
Use of Branchapi.com must comply with all WhatsApp Business API rules, including:
· Proper user opt-in
· Approved message templates
· Business-only messaging use cases
Any misuse may result in WhatsApp Business Account suspension by Meta.
4. AI & Automation Restrictions
General-purpose AI chatbots, open-ended conversational AI, or non-business automation are strictly prohibited.
Automation must be limited to business-specific workflows such as support, notifications, and FAQs.
5. Intellectual Property
All platform software, branding, logos, and content provided by Branchapi.com are the intellectual property of Branchapi.com.
You may not copy, modify, distribute, or misuse any part of the platform without written permission.
6. Client Content
You retain ownership of your content.
By using the Services, you grant Branchapi.com a limited, non-exclusive license to host, process, and transmit content solely for the purpose of providing the Services.
This license terminates upon deletion of data, except where retention is required by law.
7. Account Suspension & Termination
WhatsApp Business Account approval and suspension are handled solely by Meta.
Branchapi.com is not responsible for:
· Account bans
· Template rejections
· Message delivery restrictions imposed by Meta
8. Limitation of Liability
Branchapi.com shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
· WhatsApp account suspension
· Policy violations by clients
· Service interruptions beyond our control
9. Pricing & Payments
Meta pricing and Branchapi.com platform fees are separate.
Meta may change WhatsApp pricing without notice. Branchapi.com is not responsible for such changes.
10. Changes to Terms
Branchapi.com may update these Terms & Conditions at any time. Continued use of the Services constitutes acceptance of updated terms.
11. Governing Law
These Terms shall be governed by and interpreted in accordance with applicable laws of India, unless otherwise required by regulation.
12. Contact Information
For questions regarding these Terms: